August 30th, 2023
Dear Practitioner,
On behalf of Eye Care Prime, we want to thank you for your partnership and subscribing to our lens ordering, patient management and marketing services. EyeCare Prime has ceased providing Lensferry, Nexus, Reach, and Premier effective August 30th, 2023.
We understand the impact of this decision on you, your practice and your patients – and we sincerely apologize for any inconvenience it causes. It is always our intention to act as a good partner and to be open and transparent when we have to make difficult decisions such as this. We appreciate your understanding and would like to take this opportunity to thank you for your partnership and allowing us to service the needs of your practice.
If you are running an ECPA agent on your local PC, we recommend stopping and uninstalling the ECPA services
they may slow down your computer. Please find instructions on how to do so here:
If you have further questions, please reach out to our EyeCare Prime Support Team at 866-575-3937 or support@eyecareprime.com and we'd be happy to assist you.
Thanks once again for your partnership and allowing us to service the needs of your practice.
Yours sincerely,
The EyeCare Prime Team